Voicemail No-Show
Hi James,
Coach Chris
here with {brandName}.
Just tried calling to discuss your win-win opportunity. I hope everything is alright.
When you get a chance please let me know where you’re at with things, okay? Have a lovely day.
I'm going to send you an email right now so you can reschedule your call? If you don't see it it probably went the promotions or spam folder But search for word "reschedule" in your mail and it should popup?
Google Assistant
This is Coach Chris, with {brandName} and I'm calling because we have call booked for this time.
This is Coach Chris.
I'm calling about the {brandName} supplements that James recently ordered online.
Connecting Appointment
Hey James, it’s just coach Chris here with {brandName} on the recorded line. How are you doing?
Perfect. So, I see you went ahead and booked in some time for us to chat today. We’ve got about 20 minutes together here, and before we dive in, I just need to quickly verify a couple of details:
- I have your shipping address at Main Street 123, NY … Is that right?
- And your email james@gmail.com?
Hey James,
this is just coach Chris
here with {brandName}, calling to welcome you on a recorded line.
How are you doing?
Good! I just wanted to touch base and confirm a few things on my side.
- I have your shipping address at Main Street 123, NY … Is that right?
- And then your email address james@gmail.com?
Current Situation ·
Ok, James. So, once again, welcome!
With all of our new clients coming on, we do put together your wellness plan...
but I should probably start off by asking: as far as you coming on board here...
are we currently
dealing with things like some
frequent urination,
weak flow,
nighttime bathroom trips...
discomfort in the lower area?
Like, what brought you over to us? Specifically.
Or what specifically were you hoping this prostate support formula would help with?
Okay. Just so I have the full picture... what’s your current height and how tall are you?
Okay.
And what results did you really want for yourself —
Better bladder control? Stronger flow? Improved libido? More comfort and confidence day to day?
What's the goal?
What result did you have in mind for yourself?
Okay, great, we’re already on the same page.
Okay.
So we definitely need to lose some weight, because this is foundational.
Ideally we want to get down to anywhere between {min} and {min}.
But you know your self best right, so tell me what do you have in mind?
Okay, so you want to get down to 0 lbs...right?
Problem Awareness ·
Duration
Okay. Got it.
Has this been something you’ve been have you been dealing {prostate/ bladder issues} for a while... or has this been more of a recent issue?
Status
And over that time... has it been getting better, getting worse, or just kind of staying the same?
What have you noticed changing?
Okay. Got it.
When was the last time you were around that 0 lbs range?
Okay. And since then, has this weight been creeping up over time... or is it more of a recent issue?... or what happened?
Status
Okay. And did you notice any change in your weight in this 6/12 ? Would you say your weight has gone up, gone down... stayed the same?
If went up or down: by how much?
If she lost weight:
Okay. And how did you lose that weight?
Okay. And what’s happening now? Did you hit a plateau? Your body stopped responding... or what happened?
Impact
Okay, I hear you. And James, like, with this going on... (this prostate/ bladder issues) what's it doing to you? What kind of impact is it having? Like, your sleep, energy, or even your intimacy.
And how’s that been for you?
If Not emmotionally Engaged (and over 50)
Got it... and based on your age and what you’re describing,
typically what we see is that these kinds of issues don’t just settle down on their own —
they tend to gradually get worse over time if they’re not addressed.
optional: Is that part of what’s been concerning you?
Okay, I hear you. And James, like, the weight side of things... what's it doing to YOU? Like, what kind of impact is it having?
Okay. And whereabouts on the body do you hold the weight? What's bugging you?
Do you feel the clothes getting tigher or your starting to have to go up a size?
I hear you. And what's that doing to you, on a personal level?
Consequence
What’s the concern James... if things keep going this way? Like another 6, 12 months (feeling this way)... ?
If appropriate:
Are you okay with that happening?
Challenge
So, do you feel like this is something you want to get on top of sooner rather than later?
Medications ·
Okay, James.
Have you ever had this looked at before... or been diagnosed with anything like BPH (Benign Prostatic Hyperplasia)... pros-ta-ti-tis? Anything like that?
And overall health? Blood sugar, cholesterol, blood pressure? How are we doing there?
Have you ever tried anything to support prostate health — like a cleanse, supplement protocol, or specific treatments for prostate repair?
Okay. And James, based on your BMI here, I should probably ask in regards to blood pressure, cholesterol, diabetes... how are we doing there?
Normal Levels Or No taking meds Meds
Okay, so definitely wanting to prevent that and stay out of those ranges.
Okay. Unfortunately, in today's world there’s a lot of toxins that get in the system.. both from external and internal sources...
Things like phthalates, persistent pollutants, heavy metals... or even excess hormones like cortisol and estrogen that can reenter the bloodstream lead to an increase in toxicity levels... Have we done any toxin cleanse, any detox in the last two or three years?
High Levels || On Meds
Oh, wow! So, already a diagnosis there — that does give me more context why we’re chatting today.
Short term, you’re going to want to stay on these. But long term, is it a goal of yours to get off of these, if you could?
Okay. Now what we have seen is over time, with taking different pharmaceuticals, because it is a chemical entering the body… we’ve seen this can increase toxicity levels…
Have we done any toxin cleanse, any detox in the last two or three years?
Family History ·
Okay. and one other thing...: any personal or family history of prostate enlargement or prostate cancer?
Okay, and just to touch on it: any personal or family history of strokes, heart attacks... diabetes, cancer, those sorts of things...?
Yes
Oh, wow, so some direct family history...
No
Okay, so definitely wanting to prevent anything from coming — smart move.
Solution Awareness ·
Alright. Got it.
So, let me ask you: if we started getting this under control...
if {things} started settling down...
what would you want that to look like over the next few months?
And for you personally... what would that change?
Emotional Commitment
And what would that mean to you? To be able to do {those things}? To feel more like yourself again?
Got it... yeah, that makes sense.
Alignment
So, it sounds like this is something you really do want to get on top of.
Alright
Well... tell me... James...
...imagine your weight is already off... What does this start to look like in the next 6/12 months? When you drop {Desired Weight}...?
What do you want to see change for you, personally? When you lose this weight?
Like, what’s really driving you to want to fix this now?
And what would that mean to you? To be able to do {those things}? To get to this new version of you?
That sounds like a plan. Are we ready to get to that kind of life?
Good!
Challenge II
Are we going to be part of that "new year, new me" crowd? Or do you feel that now is time to get on top of this?
Are you sure?
Supplements Pitch ·
Okay, James...
So,
based on what you told me,
I can put together the right game plan,
for you, okay?
That way, we can support prostate health, improve bladder control... and help with some of the related issues as well.
The good thing is: you don’t have to write any of this down. I’ll make sure you have all the instructions that you do need.
Okay, James...so now that I know a little bit more about you, I’m able to put together your game plan, to make sure we CAN help you lose these {wantsToLose} pounds, but also {fix issues}. Okay?
The good thing is you don’t have to write any of this down. I’m going to make sure you have all the instructions that you do need.
Morning Routine ·
Flush Restore ///
What we’ll have you do, is start off with the {Product Name},
along with your Flush Restore before any solids.
So, those two, will be once in the morning, before any solids of the day, which is going to help support the body’s natural detoxification process, while also helping calm some of that irritation, so you’re not needing to go to the bathroom as often.
What we’ll have you do is start off with the {Product Name}, that is going to be taken first thing in the morning, along with your Flush Restore before any solids.
So, those two, will be once in the morning, before any solids of the day, which is going to allow us to help support improving the body’s detoxification process, nutrient absorption and boost your metabolism, so we can lose this weight more effectively, and prevent any types of yoyo or plateaus down or the road as well. OKAY?
Ancillary Issues ·
All right. In the evening, this is where we will focus on any type of ancillary issues — on any other issues that may be showing up alongside the prostate and bladder..
Supplement /// Directions
How are we doing in terms of stress/ anxiety?
Would you say that you have: high, medium or low levels of stress?
- Permanent or temporary
Supplement /// Directions
And overall sleep, on average, how many hours of sleep do you get?
Energy
Supplement /// Directions
- With interrupted sleep or getting up at night... how's your energy been during the day? Any dips in energy, focus, or motivation?
- Has weight ever made it harder to keep up with your kids, grandkids, or just enjoy daily activities?
Cognitive Performance
Supplement /// Directions
- And cognitively... have you noticed any brain fog, slower thinking, or difficulty focusing
Supplement /// Directions
Next thing is... I always ask my clients about forms of inflammation. Are we experiencing any swelling, arthritis, joint pain?
All right. In the evening, this is where we will focus on any type of ancillary issues — on any other issues alongside the weight.
Flush Restore (toxins) /// 2 capsules
How are we doing in terms of stress?
Would you say that you have: high, medium or low levels of stress?
- Permanent or temporary
Deep Sleep Clean /// 2 capsules
And overall sleep, on average, how many hours of sleep do you get?
Energy & Productivity
- Do you sometimes feel tired in the middle of the day, even after a full night of sleep?
- Has weight ever made it harder to keep up with your kids, grandkids, or just enjoy daily activities?
Cardiovascular Strain
- When you go upstairs, carry groceries, or do some more intense effort do you ever notice yourself short of breath? or your heart racing faster than it should?
Metabolic Warning Signs
- Do you ever wake up in the middle of the night feeling thirsty, needing water, or going to the bathroom often?
Gluco Trust (sugar cravings) /// 2 capsules
James, are we having cravings that specially towards the sweets or the carbs?
If Yes
Okay, where's that showing up for you? Is it mainly like later in the day? Like where, where does this pop up?
Are we taking probiotics?
Nerve Restore /// 2 capsules
Any neuropathy, any nerve damage at this point? Are we experiencing any numbness or tingling of the legs or feet, pins and needles? Dry mouth, frequent hunger, or tired all the time?
If Yes:
One foot? Both feet?
Oh wow. We definitely need to take care of that. Okay?
Comfort Plus (Pain and Inflammation) /// 2 capsules
Next step is… I always ask my clients about forms of inflammation. Are we experiencing any swelling, arthritis, joint pain?
Evening Routine ·
Supplement /// Directions
Alright, James.
So... at night — pretty simple (and this is going to be specifically after dinner) —
I’m going to have you go ahead and implement the
{...}
along with your {...},
and that’s going to be it. So, you’ll do those right before bed, and that’s going to give you
everything you need as far as supplementation to get this done. OKAY?
No Night Supplements:
Alright. So from a supplementation standpoint, that’s everything you need in place.
Alright, James. So... at night — pretty simple (and this is going to be specifically after dinner) — I’m going to have you go ahead and implement the {Lava Slim} along with your {...}, and that’s going to be it. So, you’ll do those right before bed, and that’s going to give you everything you need as far as supplementation to get this done. OKAY?
No Supps at Night
Now, there's' some issues we could address with more supplementation.
But, if we address the weight — i.e. the root cause — then everything else will fall in line naturally.
Once we lose the weight, then we can see what's left.
So won’t need anything beyond what you already have (and Iv'e mentioned).
Presentation ·
Now, the thing is... especially as we get a bit older ... with what you’ve got going on here... this is something we want to get ahead of the right way. Right?
So, the reason, we have... such a... such a... high success rate, is because we focus on three pillars to get this done. And they all work together.
#1 - The first pillar is proper Supplementation. This is everything we just went over. It’s the proper protocol getting ALL exact clinical dosages of the right extracts, minerals and vitamins into your body, allowing you to replenish your deficiencies and support your prostate/ bladder function naturally -
Does that make sense, James?
Perfect!
#2 - The second pillar is simply Daily Accountability.
So, we would assign you a one-to-one specialist that would be working with you on a weekly
basis to make sure you're getting everything done correctly and to give you the exact guidance
and support you need, right when you need it.
And that’s why we're able to guarantee your satisfaction when it comes to getting you
across the finish line — and we work with you… until you're happy and satisfied with your results. So, it’s guaranteed, OKAY?
Perfect!
#3 - The third pillar — and what we found most important — is Sustainability.
And this is critical because one of the biggest issues that a lot of people face is
that things don’t just stay the same — they tend to slowly get worse over time
But the thing about us is we don't want repeat customers —
once we're done, we want to be done and done for good.
So, everything we build out is designed around your lifestyle, your daily habits, your schedule, and what your body is currently dealing with.
So, everything is built around the understanding that it's going to be specifically tailored to YOU. Which means you actually enjoy it... and stick to it. And so, we'll get you there... We just need you to be consistent. OKAY?
Perfect!
So, a big thing at your age, with this extra weight — as you do know — you do start to play with a bit of fire. Thankfully, none of these other health markers have been too affected right now, but the key part is getting this weight off, and we want to get this done the right way. Okay?
So, the reason, we have such a high success rate, is because we focus on three pillars to get this done. And they all work together.
#1 - The first pillar is proper Supplementation. This is everything we just went over. It’s the proper protocol getting ALL exact clinical dosages of the right extracts, minerals and vitamins into your body, allowing you to replenish your deficiencies (restore your gut) and support your metabolism naturally.
Does that make sense, James?
Perfect!
#2 - The second pillar is simply Daily Accountability.
So, we would assign you a one-to-one specialist that would be working with you on a weekly
basis to make sure you're getting everything done correctly and to give you the exact guidance
and support you need, right when you need it.
And that’s why we're able to guarantee your satisfaction when it comes to getting you
across the finish line — and we work with you… until you're happy and satisfied with your results. So, it’s guaranteed, OKAY?
Perfect!
#3 - The third pillar — and what we found most important — is Sustainability. And this is critical because one of the biggest issues that a lot of people face is yoyos — they lose a little bit of the weight and then they gain it back. And one thing about us is we don't want repeat customers. So, basically, once we're done, we want to be done and done for good.
So, everything we build out is designed around your flexibility, your availability. To what you can eat and what you can't. If you like to cook, if you don't like to cook, if you like to eat out, if you don't like to eat out, and if you can exercise or if you can't.
So, everything is built around the understanding that it's going to be specifically tailored to YOU. Which means you actually enjoy it... and stick to it. And so, we'll get you there... We just need you to be consistent. OKAY?
Perfect!
Now, James do you have a pen and paper?
So, again my name is Chris Char-neca. And my direct line is going to be 272-222-4193.
And then I'll be on your support team and help oversee your entire
protocol as you move through this process.
Coaching Overview ·
Okay, James. So, for you here, as far as your protocol/ treatment plan… Let me give you a clear picture of what the next 12 months of your life will look like.
Now, we don't want to rush this, but we also don't want to drag it out either. There's a sweet spot fast enough for you to feel real progress, and safe enough to make it stick — to get your bladder control restored and hormones balanced.
And so... my estimation — and I want to be conservative here — is in about 3 to 5/ 6 months, things are already looking very different...
Achievements
-
Bathroom Trips
You notice you're not needing to go as often throughout the day -
Nighttime
You’re starting to sleep through the night more consistently... without those repeated wakeups -
Urgency
You don't feel like you have to run to the bathroom as much -
Flow
You notice a stronger, more comfortable flow… without that hesitation or strain -
Energy
You wake up feeling more rested — with more consistent energy throughout the day
So, in the first 3 months... that's when you really need the personalized one-on-one support.
And after that, in the remaining 9 months, it's really just preventative maintenance — making sure those improvements stay in place.
Because at the end of the day, it isn't just about reducing the symptoms. It's making sure that when you're... feeling better, more comfortable, and back in control (of your bladder)... once we ultimately... release you back into the wild... — and you are off the supplements... and you are done with your accountability coaching — you have not only gotten your bladder and prostate back under control — where you’re not constantly worrying about urgency or frequency — but also built the confidence to carry those improvements forward, on your own , for the long-term.
That's the part most people never get.
Now, we don't want to lose this weight too fast, but we also don't want to lose it too slowly either. And so, what we found is a nice, sweet spot, that's going to help with three things:
- #1 preventing the yo-yoing
- #2 breaking through plateaus, and
- #3 — very importantly too — preserving (or even building) lean muscle and (skin elasticity | bone density). Because one thing is to lose weight. Losing it the right way, that’s a LITTLE bit different…
And so... my estimation — and I want to be conservative here — is in about 3 to 5/ 6 months, things are already looking very different...
BMI Category
So, in the first 3 months... that's when you really need the personalized one-on-one support.
And after that, in the remaining 9 months, it's really just preventative maintenance — making sure the weight stays off.
Because at the end of the day, the real goal isn't just losing the weight. It's making sure that when you're {feeling better, looking better, and more comfortable}... once we ultimately... release you back into the wild... — and you are off the supplements... and you are done with your accountability coaching — you have not only transformed into a healthier version of yourself but also developed the skills to keep the weight off for the long-term.
That's the part most people never get.
Guarantee
And what we’ll do — as long as you’re following the steps — is guarantee you reach your goals. If you’re not satisfied with your results, your progress, or even the overall experience for any reason, we’ll continue working with you until you are… so that you have all the tools needed to maintain your success long term … OKAY?!
Close ·
Alright, James... now, I’m going to help you out with the pricing here.
Our full protocol, start to finish — including (all the supplementation for the year, plus) hormone-optimized nutrition, nutrition guidance, dietary guidelines, daily support, weekly accountability, exercise guidance, and coaching — normally comes to $3,200.
But because you’re now a member with us, and with our Spring Enrollment Credit, your investment today is just $2,000 — with the full structure, support, and everything you need to...
...{closing argument}.
...start losing these {Desired Weight}... {closing argument}.
Payment Options
No problem.
So, what we can do, because we do consider your case a High Priority is we can split that total into
two/ three payments.
Split in 2
One of just $1,000, which allows us to start your program immediately. And then, 30 days from now, you can pay the remaning $1,000.
Will we be using a debit or a credit card so you can get the reward points?
Split in 3
One of just $667, which allows us to start your program immediately. And then, 30 days from now, you can pay the next $667 and in 60 days from now, you can pay the final remaing $666.
Will we be using a debit or a credit card so you can get the reward points?
Whop/ PayVa Financing
Well... in rare cases we are able to offer you payment over 12-months - if you qualify.
This will bring your payment to just $191.667/mo over the full 12-months.
I’m going to send you a link to get you Onboarded.
So go ahead & put me on speaker, and click on that notification when you see it...
Downsell
OK, well... if that is pushing the budget, we do have a Scholarship Offer that focuses on the coaching side, and brings this down to $125 a month. If we did that, could you make that work?
Perfect. I’m sending the link now. Go ahead & put me on speaker, and click on that notification when you see it...
The "Missing Essential" & 10-Days of Personal Guidance
Okay. So, what I can do for you here is get you set up with the {missing essential} for the first 90 days, so you stay in fat-burning mode while you sleep.
And I’ll include 10 days of coaching at no extra cost, so you have guidance with your nutrition and exercise and get started on the right foot — that’s just a one-time payment of $196.
Would you like to get started with that?
Objection: I don't want to buy more products
I hear you. That’s exactly why I kept it to just this one, because if you’re going to start, I’d want this piece in place from day one to support fat burning overnight.
And you're getting 10 days of coaching and guidance. For free.
Transaction Completed
Congratulations James. Now, in the next 24-48 hours you Director of Coaching will be reaching out to you.
I’m going to introduce you to him and you’re going to meet to make sure you have everything you need. The Director is actually going to be part of your coaching team, and so am I. So, if you ever need anything, feel free to reach out to the Director, myself, or anyone on the team. And once you meet with our director, he will introduce you to your very own coach.
WORLD CLASS EXPERIENCE
PAY ATTENTION TO YOUR EMAIL AND CELL PHONE in the next 48 hours
Optional: We also have training classes with our Directors of Coaching. You will get full access to them for a full year, along with the community, your customized plans, and more.
Alright! Well… you have all my contact information. If you need anything, feel free to reach out, okay James?
Okay! So, I’m going to reach out to the DOC and he will be reaching out to you in the next 24-48 hours, okay? We’ll talk soon and once again congratulations, James.
Okay! So, I hope you have a great rest of your day. We’ll talk soon! Bye-bye.
Deliverables
- Weekly Check-ins on ZOOM
- Guaranteed Results for each program
- Unlimited communication via calls/text/email
- Exercise guidance through personalized workout videos
Close for Supps Only
Very good. And so now, there’s a couple of options here that you qualify for, as far as getting this done. You have the Basic 18/12/9-month plan and the Starter 12/9/6.
The Basic 18/12/9-month will be the kind of that “slow and steady” — a little bit more common for people who aren’t as consistent… — they usually like to go with a complete 18/12/9-month protocol. But I don’t recommend that for you. If you just stay consistent, and take the supplements every day, I would actually recommend you going with that direct approach. It’s a complete 12/9/6-month protocol and you actually have a 60-day guarantee there as well.
But you do know yourself best, right... So, do you feel like you need to go with the longer 18/12/9-month? Or can you stay consistent taking the supplement and go with the 12/9/6-month here?
Validate Their Choice
Short / Started Program
Yeah, I think so too. Especially because of where you are at, we want to take this consistently. And the good thing is, I’ll be doing some progress checks with you as well.
Long / Basic Program
Yeah, I think so too. Especially because we want to make sure we get you long-term results. And the good thing is, I’ll be doing some progress checks with you as well.
Now, James do you have a pen and paper?
So, again my name is Chris Char-neca. And my direct line is going to be 272-222-4193.
And then I'll be on your support team and help oversee your entire
protocol as you move through this process.
Shipping Details Confirmation
Do we send everything out to the same address?
And the email for the receipt and the tracking information, is it the same too?
Good.
Now, will take 5 to 7 business days to arrive. Sometimes its arrives sooner, but the average is 5, okay?
Financial Information
Now, as far as financial information, we don't save any credit card information for our members protection, so we just need to reviery the credit card. Is it going to be a VISA, AMEX, Mastercard...?
Celebrity Endorsement Mention
I don’t believe the front-end product is endorsed by any celebrity. And we know our coaching program is not. We do have a process for reporting anything like this to the front-end.
Since this is really important to us, I’m going to go ahead and send this through right now. And for any other support or questions you may have, please just email us at
{brandName} support email.
Thank you again and have a great day.
If customer insists on discussing the matter
Please contact {brandName} directly as I do not work for {brandName}.
End Call Politely
Thank you so much for your time today.
One of the reasons for these calls is to connect with our customers and better understand their situation and goals, so we can support them the best we can.
That’s all I have for today. If you have any questions, feel free to reach out anytime.