Voicemail No-Show
Hi {clientName},
Coach Chris
here with {brandName}.
Just tried calling to discuss your win-win opportunity. I hope everything is alright.
When you get a chance please let me know where you’re at with things, okay? Have a lovely day.
I'm going to send you an email right now so you can reschedule your call? If you don't see it it probably went the promotions or spam folder But search for word "reschedule" in your mail and it should popup?
Google Assistant
This is Coach Chris, with {brandName} and I'm calling because we have call booked for this time.
This is Coach Chris.
I'm calling about the {brandName} supplements that {clientName} recently ordered online.
Connecting Outbound
Hey {clientName}, it’s just coach Chris here with Sculptique Coaching , on the recorded line. How are you doing?
Very good. So, I see you went ahead and booked in some time for us to chat today.
We’ve got about 20 to 25 minutes together here, and before we dive in...
I would just need to quickly verify a couple of details.
- I see you purchased the {brandName}... correct?
- And I have your shipping address at {clientAddress}... Is that right?
- And your email {clientEmail}?
Hey {clientName}, it’s just coach Chris here with Sculptique Coaching, on the recorded line. How are you doing?
Good! I see you purchased the {brandName} and I just wanted to touch base and confirm a few things on my side.
- I have your shipping address at {clientAddress} ... Is that right?
- And then your email address {clientEmail}?
Current Situation ·
Ok, {clientName}. So, once again, welcome!
With all of our new clients coming on, we do put together your Wellness Plan... but I should probably start off by asking: as far as you coming on board here... are we currently dealing with some with bloating, fluid retention... feeling heavy, swollen...? Like, what brought you over to us? Specifically.
Okay. Just so I have the full picture... what’s your current height and how tall are you?
Ok, {clientName}. So once again, welcome!
With all of our new clients coming on, we do put together your Wellness Plan... but I should probably start off by asking: as far as you coming on board here... are we currently dealing with some with bloating, fluid retention... feeling heavy, swollen...? Like, what brought you over to us? Specifically.
Okay. Just so I have the full picture... what’s your current height and how tall are you?
Okay.
And what results did you really want for yourself
— less puffiness? less bloating? smoother-looking skin? feeling lighter and more comfortable?
What's the goal?
What result did you have in mind for yourself?
Okay, great, we’re already on the same page.
Okay.
So we definitely need to lose some weight, because this is foundational.
Ideally we want to get down to anywhere between {min} and {min}.
But you know your self best right, so tell me what do you have in mind?
Okay, so you want to get down to {Target Weight}...right?
Problem Awareness ·
Duration
Okay. Got it.
Is this something
you’ve been dealing with for a while or is this more of a recent issue?
Status
Is it pretty constant... or does it tend to get worse later in the day, after certain foods, around travel, heat, or inactivity?
And over that time... has it been getting better, getting worse, or just kind of staying the same?
What have you noticed changing?
So basically, it sounds like, you're doing the right things... but your body just isn't responding the way it should. Right?
Okay. Got it.
When was the last time you were around that {Target Weight} range?
Okay. And since then, has this weight been creeping up over time... or is it more of a recent issue?... or what happened?
Status
Okay. And did you notice any change in your weight in this 6/12 ? Would you say your weight has gone up, gone down... stayed the same?
If went up or down: by how much?
If she lost weight:
Okay. And how did you lose that weight?
Okay. And what’s happening now? Did you hit a plateau? Your body stopped responding... or what happened?
Impact
Okay, I hear you. And {clientName}, like,
with this going on... what's it doing to you? Like, what kind of impact is it having?
Like, your sleep, energy, or even your intimacy.
Energy/ Joint Pain/ Etc Clarify > Duration > Impact > Emotion
Just to make sure: what do you mean by low energy?
Got it. Is it constant troughout the day? Or is it more at a certain time?
I see. And with your energy being off like that... how is that affecting your day to day?
Yeah... that doesn’t sound great. Like... how's that been to you? How's that affecting you, personally?
Okay, I hear you. And {clientName}, like, the weight side of things... what's it doing to YOU? Like, what kind of impact is it having?
Energy/ Joint Pain/ Etc Clarify > Duration > Impact > Emotion
What do you mean by low energy?
And with your energy being off like that... how is that affecting your day to day?
Okay. And whereabouts on the body do you hold the weight? What's bugging you?
Do you feel the clothes getting tigher or your starting to have to go up a size?
And what's that doing to you, on a personal level?
Consequence
What’s the concern {clientName}... if things keep going this way? Like another 6, 12 months (feeling this way)... ?
If appropriate:
Are you okay with that happening?
Challenge
So, do you feel like this is something you want to get on top of sooner rather than later?
Medications ·
Okay, {clientName}.
And overall health? Blood sugar, cholesterol, blood pressure? How are we doing there?
Got it. They can overcharge the lympathic system.
Have you ever tried anything to support the lymphatic system — like a cleanses, supplement protocol, or any specific treatment?
Okay. And {clientName}, based on your BMI here, I should probably ask in regards to blood pressure, cholesterol, diabetes... how are we doing there?
Normal Levels Or No taking meds Meds
Okay, so definitely wanting to prevent that and stay out of those ranges.
Okay. Unfortunately, in today's world there’s a lot of toxins that get in the system.. both from external and internal sources...
Things like phthalates, persistent pollutants, heavy metals... or even excess hormones like cortisol and estrogen that can reenter the bloodstream lead to an increase in toxicity levels... Have we done any toxin cleanse, any detox in the last two or three years?
High Levels || On Meds
Oh, wow! So, already a diagnosis there — that does give me more context why we’re chatting today.
Short term, you’re going to want to stay on these. But long term, is it a goal of yours to get off of these, if you could?
Okay. Now what we have seen is over time, with taking different pharmaceuticals, because it is a chemical entering the body… we’ve seen this can increase toxicity levels…
Have we done any toxin cleanse, any detox in the last two or three years?
Family History ·
Okay, and just to touch on it: any family history of circulation issues, varicose veins, inflammation...? Anything like that?
Okay, and just to touch on it: any personal or family history of strokes, heart attacks... diabetes, cancer, those sorts of things...?
Yes
Oh, wow, so some direct family history...
No
Okay, so definitely wanting to prevent anything from coming — smart move.
Solution Awareness ·
Got it.
So, let me ask you: if we started getting this under control...
if {things} started settling down...
What starts to change for you over the the next few months?
Emotional Amplification
If Surface Answer (More energy/ Feel better/ More confident)
And what would that mean to you?
To be able to do {those things}?
To get to this new version of you?
If Emotional Answer (I wouldn’t be embarrassed/ Feel comfortable in my own skin/ I'd stop avoiding photos)
And what would that do for you personally?
Or
Why is that important for you to change now, though?
Got it... yeah, that makes sense.
Challenge/ Alignment
Do you feel like now's the time to get on top of this?
Got it.
So,
{clientName}...
let me ask you this:
...imagine you've gone through this weight loss process...
you’ve lost the weight... ...and you’re really happy and satified with your results...
What starts to change for you over the next 6 to 12 months?
Emotional Amplification
If Surface Answer (More energy/ Feel better/ More confident)
And what would that mean to you?
To be able to do {those things}?
To get to this new version of you?
If Emotional Answer (I wouldn’t be embarrassed/ Feel comfortable in my own skin/ I'd stop avoiding photos)
And what would that do for you personally?
Or
Why is that important for you to change now, though?
Got it... yeah, that makes sense.
Challenge/ Alignment
Do you feel like now's the time to get on top of this?
Supplements Recommendation Pitch ·
Okay, {clientName}...
So, now that I know a
little
bit more
about what’s going on
,
I can put together your game plan,
to help support fluid movement,
reduce that puffy feeling,
and help you feel lighter
and more comfortable in your body
(and get wants & desires). Okay?
The good thing is: you don’t have to write any of this down. I’ll make sure you have all the instructions that you do need.
Okay, {clientName}...
So,
based on everything you’ve told me
I can put together your Wellness Plan,
to help you lose these
{wantsToLose} pounds,
...
(and get wants & desires).
The good thing is: you don’t have to write any of this down. I’ll make sure you have all the instructions that you do need.
Morning Routine ·
Flush Restore ///
What we’ll have you do, is start off with the {Product Name},
along with your Flush Restore before any solids.
This is going to help your body start releasing that excess fluid... so you’re not holding onto it all day... you'll start feeling lighter and less puffy.
What we’ll have you do is start off with the {Product Name}, that is going to be taken first thing in the morning, along with your Flush Restore before any solids.
So, those two, will be once in the morning, before any solids of the day, which is going to allow us to help support improving the body’s detoxification process, nutrient absorption and boost your metabolism, so we can lose this weight more effectively, and prevent any types of yoyo or plateaus down or the road as well. OKAY?
Ancillary Issues ·
All right. In the evening, this is where we will focus on any type of ancillary issues — on any other issues alongside the the puffiness and fluid retention.
Water Retention
Are you experiencing any water retention where your feeling swollen? Or your weight fluctuates quickly?
Puffiness
Have you noticed puffiness in your face, stomach or tighter clothes? Even if it feels like your doing everything right?
Deep Sleep Clean /// 2 capsules
And overall sleep, on average, how many hours of sleep do you get?
Energy & Productivity
- Do you sometimes feel tired in the middle of the day, even after a full night of sleep?
- Has weight ever made it harder to keep up with your kids, grandkids, or just enjoy daily activities?
Circulation In terms of circulation, do you sometimes feel you hands or feet cold?... swelling... ?
Comfort Plus (Pain and Inflammation) /// 2 capsules
Next step is… I always ask my clients about forms of inflammation.
Especially later in the day... do you notice that heavy, inflamed feeling in the body?
All right. Now we want to focus our attention on any type of ancillary issues — on any other issues alongside the weight.
Flush Restore (toxins) /// 2 capsules
How are we doing in terms of stress?
Would you say that you have: high, medium or low levels of stress?
- Permanent or temporary
Deep Sleep Clean /// 2 capsules
And overall sleep, on average, how many hours of sleep do you get?
Energy & Productivity
- Do you sometimes feel tired in the middle of the day, even after a full night of sleep?
- Has weight ever made it harder to keep up with your kids, grandkids, or just enjoy daily activities?
Cardiovascular Strain
- When you go upstairs, carry groceries, or do some more intense effort do you ever notice yourself short of breath? or your heart racing faster than it should?
Metabolic Warning Signs
- Do you ever wake up in the middle of the night feeling thirsty, needing water, or going to the bathroom often?
Gluco Trust (sugar cravings) /// 2 capsules
{clientName}, are we having cravings that specially towards the sweets or the carbs?
If Yes
Okay, where's that showing up for you? Is it mainly like later in the day? Like where, where does this pop up?
Are we taking probiotics?
Nerve Restore /// 2 capsules
Any neuropathy, any nerve damage at this point? Are we experiencing any numbness or tingling of the legs or feet, pins and needles? Dry mouth, frequent hunger, or tired all the time?
If Yes:
One foot? Both feet?
Oh wow. We definitely need to take care of that. Okay?
Comfort Plus (Pain and Inflammation) /// 2 capsules
Next step is… I always ask my clients about forms of inflammation. Are we experiencing any swelling, arthritis, joint pain?
Evening Routine ·
Supplement /// Directions
Alright, {clientName}.
So... at night — pretty simple (and this is going to be specifically after dinner) —
I’m going to have you go ahead and implement the
{...}
along with your {...},
and that’s going to be it. So, you’ll do those right before bed, and that’s going to give you
everything you need as far as supplementation to get this done. OKAY?
No Night Supplements
Alright. So, on the supplement side,
the {Product Name}
going to give you everything you need to get this done.
Alright, {clientName}. So... at night — pretty simple (and this is going to be specifically after dinner) — I’m going to have you go ahead and implement the {Lava Slim} along with your {...}, and that’s going to be it. So, you’ll do those right before bed, and that’s going to give you everything you need as far as supplementation to get this done. OKAY?
No Supps at Night
Now, there's' some issues we could address with more supplementation.
But, if we address the weight — i.e. the root cause — then everything else will fall in line naturally.
Once we lose the weight, then we can see what's left.
So won’t need anything beyond what you already have (and Iv'e mentioned).
Presentation ·
So, the reason, we have such a high success rate, is because we focus on three pillars to get this done. And they all work together.
#1 - The first pillar is proper Supplementation. This is everything we just went over. It’s the proper protocol getting ALL exact clinical dosages of the right extracts, minerals and vitamins into your body, so we can help your body start releasing what it’s been holding onto ... and move excess fluid more efficiently...
Does that make sense, {clientName}?
Perfect!
#2 - The second pillar is Daily Accountability. This is where the vast majority of your transformation happens. It’s where you build the confidence and the skills that allow you to sustain your results long-term.
We assign you your own personal coach, who works with you on a weekly basis, to make sure you’re doing everything correctly and getting the exact guidance and support you need, right when you need it.
No one is perfect. Things come up, routines slip — that’s exactly where your coach comes in, ...to give you feedback and make adjustments, so you keep moving in the right direction.
That’s why we're able to guarantee your satisfaction when it comes to getting you across the finish line . So, it’s guaranteed, OKAY?
Good!
#3 - The third pillar — and what we found most important — is Sustainability.
And this is critical because one of the biggest issues that a lot of people face is
they get a little relief for a while...
they feel less puffy...
less swollen...
their body starts looking better...
...but because they never really understood what was causing it in the first place... it all slowly starts creeping back.
— and that’s the part we want to avoid, riight?
Because the thing about us is...
But the thing about us is we don't want repeat customers —
once we're done, we want to be done and done for good.
So, everything we build out is designed around your lifestyle, your daily habits, your schedule, and the specific things that seem to trigger that puffiness and fluid retention in your body .
So, everything is built around the understanding that it's going to be specifically tailored to YOU. Which means you actually enjoy it... and stick to it. And so, we'll get you there... We just need you to be consistent. OKAY?
Perfect!
So, a big thing at your age, with this extra weight — as you do know — you do start to play with a bit of fire. Thankfully, none of these other health markers have been too affected right now, but the key part is getting this weight off, and we want to get this done the right way. Okay?
So, the reason, we have such a high success rate, is because we focus on three pillars to get this done. And they all work together.
#1 - The first pillar is proper Supplementation. This is everything we just went over. It’s the proper protocol getting ALL exact clinical dosages of the right extracts, minerals and vitamins into your body, allowing you to replenish your deficiencies (restore your gut) and support your metabolism naturally.
Does that make sense, {clientName}?
Perfect!
#2 - The second pillar is Daily Accountability. This is where the vast majority of your transformation happens. It’s where you build the confidence and the skills that allow you to sustain your results long-term.
We assign you your own personal coach, who works with you on a weekly basis, to make sure you’re doing everything correctly and getting the exact guidance and support you need, right when you need it.
No one is perfect. Things come up, routines slip — that’s exactly where your coach comes in, ...to give you feedback and make adjustments, so you keep moving in the right direction.
That’s why we're able to guarantee your satisfaction when it comes to getting you across the finish line . So, it’s guaranteed, OKAY?
Good!#3 - The third pillar — and what we found most important — is Sustainability. And this is critical because one of the biggest issues that a lot of people face is yoyos — they lose a little bit of the weight and then they gain it back. And one thing about us is we don't want repeat customers. So, basically, once we're done, we want to be done and done for good.
So, everything we build out is designed around your flexibility, your availability. To what you can eat and what you can't. If you like to cook, if you don't like to cook, if you like to eat out, if you don't like to eat out, and if you can exercise or if you can't.
So, everything is built around the understanding that it's going to be specifically tailored to YOU. Which means you actually enjoy it... and stick to it. And so, we'll get you there... We just need you to be consistent. OKAY?
Perfect!
Now, {clientName} do you have a pen and paper?
So, again my name is Chris Char-neca. And my direct line is going to be 272-222-4193.
And then I'll be on your support team and help oversee your entire
protocol as you move through this process.
Coaching Overview ·
Okay, {clientName}. So, for you here, as far as your protocol... let me give you a clear picture of what the next 12 months look like.
That being said... ... even being conservative... in about 3 to 5 months, things are already looking very different...
Achievements
-
Bloating / Puffiness (visual)
You notice that constant bloating and puffiness starting to go down -
Fluid Retention (physical)
You feel like your body is holding less water — less swollen, less heavy -
Appearance / Skin (visual)
You start to see a smoother, more toned look in areas that used to feel puffy -
Comfort / Lightness (sensation)
You feel lighter in your body… less tight, less inflamed day to day -
Clothing Fit (practical)
Your clothes start fitting more comfortably… without that same pressure or tightness -
Energy / Balance
You feel more balanced throughout the day — less sluggish, less weighed down
So, in the first months... that's when you really need the personalized one-on-one support.
And after that, in the remaining 0 months, it's really just preventative maintenance — making sure the weight stays off.
Because at the end of the day, the real goal isn't just losing the weight. It's making sure that when you're {feeling lighter, less swollen, and more like yourself again}... ... ... once we ultimately... release you back into the wild… — and you are off the supplements... and you are done with your accountability coaching — you have not only only improved how your body looks and feels but also understand what your body needs to stay that way long-term.
That's the part most people never get (the understanding).
Now, we don't want to lose this weight too fast, but we also don't want to lose it too slowly either. And so, what we found is a nice, sweet spot, that's going to help with three things:
- #1 preventing the yo-yoing
- #2 breaking through plateaus, and
- #3 — very importantly too — preserving (or even building) lean muscle and (skin elasticity | bone density). Because one thing is to lose weight. Losing it the right way, that’s a LITTLE bit different…
That being said... ... even being conservative... in about 3 to 5 months, things are already looking very different...
BMI Category
Could not load /sales-scripts/weight-loss/600-presentation/wl-presentation-12-bmi-quick-wins.html
Guarantee
And what we’ll do — as long as you’re following the steps — is guarantee you reach your goals. If you’re not satisfied with your results, your progress, or even the overall experience for any reason, we’ll continue working with you until you are… so that you have all the tools needed to maintain your success long term … OKAY?!
Close
Alright, {clientName}... now, I’m going to help you out with the pricing here.
Our full protocol, start to finish — including (all the supplementation for the year, plus) hormone-optimized nutrition, dietary guidelines, daily support, weekly accountability, exercise guidance, coaching, — normally comes to $0.
But because you’re now a member with us, and with our Spring Enrollment Credit, your investment today is just $0 — with the full structure, support, and everything you need to...
...start losing these {Desired Weight}... {closing argument}.
Payment Options
No problem.
So, what we can do, because we do consider your case a High Priority is we can split that total into
two/ three payments.
Split in 2
One of just $0, which allows us to start your program immediately. And then, 30 days from now, you can pay the remaning $0.
Will we be using a debit or a credit card so you can get the reward points?
Split in 3
One of just $0, which allows us to start your program immediately. And then, 30 days from now, you can pay the next $0 and in 60 days from now, you can pay the final remaing $0.
Will we be using a debit or a credit card so you can get the reward points?
Whop/ PayVa Financing
Well... in rare cases we are able to offer you payment over 12-months - if you qualify.
This will bring your payment to just $0/mo over the full 12-months.
I’m going to send you a link to get you Onboarded.
So go ahead & put me on speaker, and click on that notification when you see it...
Downsell
OK, well... if that is pushing the budget, we do have a Scholarship Offer that focuses on the coaching side, and brings this down to $125 a month. If we did that, could you make that work?
Perfect. I’m sending the link now. Go ahead & put me on speaker, and click on that notification when you see it...
The "Missing Essential" & 10-Days of Personal Guidance
Okay. So, what I can do for you here is get you set up with the {missing essential} for the first 90 days, so you stay in fat-burning mode while you sleep.
And I’ll include 10 days of coaching at no extra cost, so you have guidance with your nutrition and exercise and get started on the right foot — that’s just a one-time payment of $196.
Would you like to get started with that?
Objection: I don't want to buy more products
I hear you. That’s exactly why I kept it to just this one, because if you’re going to start, I’d want this piece in place from day one to support fat burning overnight.
And you're getting 10 days of coaching and guidance. For free.
Transaction Completed
Congratulations {clientName}. Now, in the next 24-48 hours you Director of Coaching will be reaching out to you.
I’m going to introduce you to him and you’re going to meet to make sure you have everything you need. The Director is actually going to be part of your coaching team, and so am I. So, if you ever need anything, feel free to reach out to the Director, myself, or anyone on the team. And once you meet with our director, he will introduce you to your very own coach.
WORLD CLASS EXPERIENCE
PAY ATTENTION TO YOUR EMAIL AND CELL PHONE in the next 48 hours
Optional: We also have training classes with our Directors of Coaching. You will get full access to them for a full year, along with the community, your customized plans, and more.
Alright! Well… you have all my contact information. If you need anything, feel free to reach out, okay {clientName}?
Okay! So, I’m going to reach out to the DOC and he will be reaching out to you in the next 24-48 hours, okay? We’ll talk soon and once again congratulations, {clientName}.
Okay! So, I hope you have a great rest of your day. We’ll talk soon! Bye-bye.
Deliverables
- Weekly Check-ins on ZOOM
- Guaranteed Results for each program
- Unlimited communication via calls/text/email
- Exercise guidance through personalized workout videos
Close for Supps Only
Very good. And so now, there’s a couple of options here that you qualify for, as far as getting this done. You have the Basic 18/12/9-month plan and the Starter 12/9/6.
The Basic 18/12/9-month will be the kind of that “slow and steady” — a little bit more common for people who aren’t as consistent… — they usually like to go with a complete 18/12/9-month protocol. But I don’t recommend that for you. If you just stay consistent, and take the supplements every day, I would actually recommend you going with that direct approach. It’s a complete 12/9/6-month protocol and you actually have a 60-day guarantee there as well.
But you do know yourself best, right... So, do you feel like you need to go with the longer 18/12/9-month? Or can you stay consistent taking the supplement and go with the 12/9/6-month here?
Validate Their Choice
Short / Started Program
Yeah, I think so too. Especially because of where you are at, we want to take this consistently. And the good thing is, I’ll be doing some progress checks with you as well.
Long / Basic Program
Yeah, I think so too. Especially because we want to make sure we get you long-term results. And the good thing is, I’ll be doing some progress checks with you as well.
Now, {clientName} do you have a pen and paper?
So, again my name is Chris Char-neca. And my direct line is going to be 272-222-4193.
And then I'll be on your support team and help oversee your entire
protocol as you move through this process.
Shipping Details Confirmation
Do we send everything out to the same address?
And the email for the receipt and the tracking information, is it the same too?
Good.
Now, will take 5 to 7 business days to arrive. Sometimes its arrives sooner, but the average is 5, okay?
Financial Information
Now, as far as financial information, we don't save any credit card information for our members protection, so we just need to reviery the credit card. Is it going to be a VISA, AMEX, Mastercard...?
Celebrity Endorsement Mention
I don’t believe the front-end product is endorsed by any celebrity. And we know our coaching program is not. We do have a process for reporting anything like this to the front-end.
Since this is really important to us, I’m going to go ahead and send this through right now. And for any other support or questions you may have, please just email us at
{brandName} support email.
Thank you again and have a great day.
If customer insists on discussing the matter
Please contact {brandName} directly as I do not work for {brandName}.
End Call Politely
Thank you so much for your time today.
One of the reasons for these calls is to connect with our customers and better understand their situation and goals, so we can support them the best we can.
That’s all I have for today. If you have any questions, feel free to reach out anytime.